A&C Mall management has assured customers whose vehicles were damaged in the recent structural collapse at its carport that all repair costs will be fully covered by insurance.
The incident occurred on the afternoon of Tuesday, March 25, following a severe rainstorm with strong winds and lightning, which caused widespread destruction across Accra.
At A&C Mall in East Legon, the storm led to the collapse of a solar panel structure in the parking area, resulting in damage to multiple vehicles.
In a public statement, A&C Development confirmed the event but reassured the public that no injuries were recorded.
"We acknowledge that some clients' vehicles were affected by the incident. We want to assure all affected vehicle owners that the necessary repairs will be fully covered by our insurers, who are already working to assess and address the damages promptly," the statement read.
The management reaffirmed its dedication to safety, emphasizing that proactive measures are being implemented to strengthen infrastructure and prevent similar incidents in the future.
They also extended their gratitude to the Ghana Police Service, NADMO, and the Ghana National Fire Service for their prompt intervention and support during the situation.
For further assistance, customers can reach out to the mall’s customer service team at 0504736514 or 0500094454, the statement added.
A&C Mall management has assured the public that efforts are in progress to restore normal operations and maintain a secure shopping environment for all visitors.